1. Overview
By using our website, submitting a quote request, or contacting us by phone, text, or email, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit your information to us.
This policy applies to information collected through our website, by phone, and through our online forms. It does not apply to the separate privacy practices of the insurance carriers or third parties we may connect you with, each of which maintains its own privacy policy.
2. Information we collect
We collect information that you provide directly to us, information collected automatically, and information from third parties.
Information you provide
- Contact details such as your name, phone number, and email address
- Quote details such as your ZIP code, date of birth, and vehicle year, make, and model
- Coverage preferences and driving history you choose to share, such as current insurer, accidents, or tickets
- Any information you include in a message to us
Information collected automatically
- Device and browser type, IP address, and general location
- Pages viewed, referring pages, and how you interact with our site
- Cookie and similar identifiers, as described in the Cookies section below
Information from third parties
To prepare accurate quotes, we or the carriers we work with may obtain information from consumer reporting agencies, motor vehicle records, and insurance data providers, consistent with applicable law.
3. How we use information
We use the information we collect to:
- Prepare and deliver auto insurance quotes you request
- Match you with insurance carriers and licensed agents that may fit your needs
- Contact you about your quote and respond to your questions
- Operate, maintain, and improve our website and services
- Detect and prevent fraud, and protect the security of our systems
- Comply with legal obligations and enforce our terms
5. Calls, texts, and email
When you submit a quote request or contact form, you agree that US Auto Insurance and the carriers or agents we work with may contact you by phone, text message, and email at the number and address you provide, including through automated technology, about insurance quotes and related offers.
7. Data retention
We keep personal information for as long as needed to provide our services, respond to your requests, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
8. Data security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You share information with us at your own risk.
9. Your privacy rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction or deletion, and opt out of certain sharing or targeted advertising. Residents of California and other states with comprehensive privacy laws may have additional rights and the right not to be discriminated against for exercising them.
To make a request, email us at services@insuranceseervices.com or call (863) 264-1402. We may need to verify your identity before acting on your request.
10. Children's privacy
Our website and services are intended for adults age 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. We encourage you to review this page periodically. Continued use of our website after changes take effect means you accept the updated policy.